CONTINUING EDUCATION PROGRAMME
INDIAN INSTITUTE OF TECHNOLOGY, BOMBAY

WORKSHOP ON
SIX SIGMA MANAGEMENT
FOR
ZERO DEFECT ENTERPRISE

Date : July 31 To August 2, 2003

Time : 9 AM To 6 PM

SIX SIGMA MANAGEMENT FOR ZERO DEFECT ENTERPRISE

Enterprises are discovering that it is very important to follow good management practices to win and retain customer confidence, to realize efficiency and effectiveness in all business processes and to improve the chance of making profit consistently. Six Sigma management has proved to be a very reliable “good management practice”

WHAT IS SIX SIGMA MANAGEMENT?

A systematic approach to ascertain how good each business process is and to orient various functions of the organizations to achieve the goal of organizational excellence consistently. Many world class organizations like Motorola, Xerox, General Electric and Allied Signal have benefited tremendously by using Six Sigma management. These organizations achieved superior quality, higher productivity, perfect delivery performance, overall customer satisfaction and enterprise excellence all with lower cost. Six-Sigma is perhaps the most successful management approach available today.

KEY CONCEPTS OF SIX SIGMA

All work is a process

Variation is bound to exist in every process

Variation in the process is the worst enemy and it can be controlled

Process performance can be measured and improved

Successful implementation of 6 Sigma leads to Zero Defect Enterprise

FOCUS OF THE WORKSHOP

This workshop will cover important issues related to What, Why, When and How of Six Sigma. The participants will be prepared to carryout Six Sigma projects in their organizations. Their confidence will be enhanced through practice sessions comprising of exercises and cases of different business functions and also by exposing them to different success stories. The workshop will address issues related to how to realize Six Sigma performance in Manufacturing Management, Supply Chain Management and Customer Relationship Management with various time tested concepts including Lean, JIT, Kaizen, 5S, Value Engineering, QFD, TQM and others.

PROGRAM OVERVIEW

JULY 31, 2003

AUGUST 1, 2003

AUGUST 2, 2003

09.00 AM  Registration
09.15 AM  Inauguration
 
 
 
 

PRE LUNCH SESSION

PRE LUNCH SESSION

PRE LUNCH SESSION

SESSION 1 : 
Excellence in Enterprise Management
 
 
SESSION 2 :
Introduction to 6 Sigma
 SESSION 6 : 
The Second Step:
Business Process Capability Assessment
 
 SESSION 7 :
Exercise on Capability Assessment

SESSION 11 :

Six Sigma Tool Kit
 
 
SESSION 12 :
Road Map for 6 Sigma Project

POST LUNCH SESSION

POST LUNCH SESSION

POST LUNCH SESSION

SESSION 3 : 
The First Step: Business Process
Measurement and Analysis
 
SESSION 4 : 
Exercise on METRICS
 
SESSION 5 : 

Sharing Experience – Indian

Industry
SESSION 8 :
The Third Step:
Business Process Synthesis
 
SESSION 9 :

Exercise on Business Process Mapping

& Characterization
 
SESSION 10 :
Sharing Experience – Indian Industry
SESSION 13 :
Participants’ First Six Sigma Project
 
 
SESSION 14 :
Participants’ Next Six Sigma Project
 
 
SESSION 15 :
Valedictory Function

FACULTY

Dr. A. Subash Babu, Professor, Industrial Engineering and Operations Research, IIT Bombay, who has considerable experience in teaching, research and conducting training programmes in areas related to enterprise management. He is supported by various experts from industry and academia.
 

Dr. R.K. Sinha,
Vice President, Godrej Soaps
Prof. V. Mariappan,
 
Goa Engineering College
Dr. Makarand S. Kulkarni,
Sr. Consultant, Caps Gemini
     
Mr. Vishnu A. S,
CRM Practice, Syntel (India) Ltd.
Mr. R. R. Mohanty,
Crompton Greaves Ltd.
Mr. Sandeep Nair,
M. D., Emerson Network Power Pvt. Ltd

 VENUE
Conference Hall, Ground Floor - IIT Guest House,
IIT Bombay, Powai, Mumbai - 400 076

TIME : 9.00 AM TO 6.00 PM

DATE : JULY 31 - AUGUST 2, 2003

LODGING & BOARDING

On advance request , for a limited number of participants, it is possible to arrange accommodation in the campus (IIT Guest House), request for which is to be made before 15.7.2003. IIT Guesthouse will charge extra for accommodation.

REGISTRATION FORM

REGISTRATION FEE :  RS. 6000 /-  PER DELEGATE
( 10 % discount for organizations sponsoring 3 or more delegates )
The fee includes Course Material, Tea and working lunch during the course days.

Our Organisation will be represented by :

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Do you want to avail Guest House Facility ?  (Provided Available) YES   NO 

 

Cheque should be in favour of "THE REGISTRAR IIT BOMBAY (CEP ACCOUNT)" Payable at MUMBAI .
(Fees are non refundable, however, change in nomination, in case of delegates, is accepted)

CNC TIMES
Shop no.3, Next to Swati Studio,  J.P. Nagar, Road No.2,
Goregaon(East), Mumbai - 400063.
Tel: 022-2875 1473 / 9820328915 / 9869136893
Fax: 022-2685 5773
e-mail : seminar@cnctimes.com
INTERNET : http://www.cnctimes.com